Revised: January 15, 2021
Notice of Privacy Rights of California Residents
Pacific Neuropsychiatric Specialists (with its affiliates, collectively referred to as “PNS”) recognizes the concerns about protecting the privacy of information provided by general users of our websites, online locations, apps and services.
NOTE: PNS’s Notice of Privacy Practices under HIPAA governs how medical information about you may be used and disclosed by PNS.
1. How We Collect Information
PNS collects information through your online and offline general interactions with PNS and the Sites, such as:
We also may acquire information from other sources (such as offline records or publicly available information) and from vendors and other third parties, some of which partner with PNS or with an ad display network utilized by PNS. Non-personally identifiable information also may be obtained by these other sources from inferences based upon the sites you visit, third party data, information you share on other websites, social media platforms and applications, or demographics derived from profiles or accounts that you create, to the extent permitted in their privacy policies.
2. What Information We Collect
PNS may collect the personally identifiable information that you give to us in connection with your general interactions with PNS. Personal information you provide may include:
We also may collect or acquire non-personally identifiable information, such as:
IP address, general geographic location such as the city from which your computer or device is connecting to the Internet, web browser type and version, operating system, the type of computer or device you use to connect to the Sites or third party websites and apps, or other technical information about your visit to the Sites;links clicked, webpages requested and visited, timestamps, or other navigational information about visits to the Sites such as your activities while visiting the Sites and the content you access or view, websites you visit prior to and after visiting the Sites, and information regarding your Internet location when you see PNS's ads and whether you click on such ads, and information regarding your age, gender and interests with respect to products and services.
If you provide personally identifiable information to PNS through the Sites, we may be able to connect non-personally identifiable information such as your IP address to you.
You can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser at https://tools.google.com/dlpage/gaoptout?hl=en You can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by changing the ad settings at:
3. How We Use Information We Collect
We use non-personally identifiable information to improve the Sites, enable Site features and enhance our services.
For example, we may analyze how our Sites are used to:
Your non-personally identifiable information also may be used to analyze and develop advertisements and advertising campaigns provide you with special offers and promotions and determine the effectiveness of the same.
PNS also may use your non-personally identifiable information to present you with targeted content and advertisements (including on third party websites and apps) based on your past visits to the Sites and your non-personally identifiable information collected over time by us and third parties, optimize and determine the effectiveness of content and advertisements, analyze your interactions with the content and advertisements you are presented with, and how these interactions relate to your visits to the Sites. Some of our third party partners participate in the Digital Advertising Alliance's Self-Regulatory Program for Online Behavioral Advertising and allow consumers the ability to opt-out of targeted advertising based on web activity tracking. For more information regarding the foregoing, please Click Here or visit https://www.aboutads.info/choices/. Please note that you still may receive standard advertisements from us and targeted advertisements from third parties after clicking the link following the instructions provided therein. You may need to re-click the link and follow the instructions provided therein if you delete cookies or other Collection Technology or use a different computer, device or browser.
Information collected through the Sites and other aspects of our business may be stored and processed in the United States or in any other country in which we or our affiliates or agents maintain facilities. By using the Sites and PNS’s general services, you expressly consent to any such transfer of information outside the United States.
4. Disclosures to Third Parties
We may share personal information with our affiliates and third parties such as our service providers whom we engage to perform services on our behalf, such as:
We also may share personal information:
PNS may use and share non-personally identifiable information with third parties for a variety of purposes including, without limitation, marketing and promotional services for PNS; website evaluation; remarketing, data analysis; and/or to perform the other tasks described in Section 3 above. We also may de-identify personally identifiable information (remove information that could be used to identify a person) and share it in aggregated form with third parties, advertisers and business partners to analyze usage, demographics or interests, improve our products or services, improve user experience, or for similar purposes. We will not re-identify such data and we will ask our contracting parties to agree to keep the data in its de-identified form.
5. Cookies and Other Collection Technology
A cookie is a piece of data stored on your computer. When you visit the Sites, your web browser may store cookies on your computer or device, or your computer or device may be exposed to other technologies such as web beacons, pixels, gifs or tags ("Collection Technology"), which will better enable you to navigate the Sites upon return and will collect certain information about you. You may use the Sites even if you choose to reject or delete the cookies or other Collection Technology; however, some features of the Sites may not work properly with cookies or other Collection Technology disabled. Cookies or Other Collection Technology also may be used by any third party websites for which a link is placed on our Sites.
We also may work with other companies who use tracking technologies, including cookies or other Collection Technology, to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to the Sites and about your interaction with our communications, including advertising and emails.
6. Do Not Track Mechanisms
At this time, PNS is unable to universally respond to a "Do Not Track" or other "opt-out" mechanism that has been activated by a user through their web browser and, except as otherwise provided herein, does not alter its policies if a user activates the same.
7. Your Opt-Out Choices
If you subscribe to our email newsletter, you may opt-out by following the instructions contained within the email or by calling us at 1-714-545-5550.
If you would like to update your mailing information or want your name and address removed from PNS’s marketing direct mailing list you can give us a call at 1-714-545-5550.
8. Children’s Privacy
Children under the age of 13 are prohibited from using the Sites. If you are a parent or guardian and believe that PNS may have inadvertently collected personal information from your child, you may contact PNS at firstname.lastname@example.org or 1-714-545-5550 and request your child’s personal information be deleted.
9. Data Security
We have taken reasonable technical and operational precautions in order to protect personal information stored by PNS from unauthorized access, misuse or loss. Our security procedures are monitored regularly and updated in line with technological progress.
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of PNS to intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, neither PNS nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is at your own risk.
PNS is not responsible for the acts and omissions of any third parties.
You may have the opportunity to follow a link on the Sites to other websites operated by third parties that may be of interest to you. PNS endeavors to link only to reputable websites related to your areas of interest. Because these other websites may not be hosted or controlled by PNS, we are not responsible for the privacy practices of those websites or the content provided thereon.
12. California Immunization Registry
PNS may share your immunization or tuberculosis (TB) screening test records with the California Immunization Registry (CAIR), a statewide, secure and confidential database of patient immunization information. The CAIR is used by healthcare professionals, agencies, and schools to keep track of all shots and TB tests you take, and can provide proof about immunizations needed to start child care, school, or a new job. If you do not want your immunization or TB records to be shared with other registry users, please fax or email the “Decline or Start Sharing/Immunization Information Request Form,” available on the CAIR website at https://cairweb.org/cair-forms/, to the CAIR Help Desk at 1-888-436-8320 or https://CAIRHelpDesk@cdph.ca.gov
13. Your California Privacy Rights
If you are a California resident and have provided personal information to PNS, you are entitled by law to request certain information regarding any disclosure that may have been made by PNS to third parties of personal information for their direct marketing purposes. To make such a request, send an email specifying that you seek your “California Customer Choice Privacy Notice.” Please allow thirty (30) days for a response. PNS is required to respond to only one request per customer each year, and is not required to respond to requests made by means other than through the above email address.
We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so. You may make such a request by sending us an email at email@example.com.
When contacting us, please indicate your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request.
If you have questions about PNS’s privacy practices, you may contact us at firstname.lastname@example.org, 1-714-545-5550, or Pacific Neuropsychiatric Specialists, 26024 Acero, Mission Viejo, CA 92691, Phone: 1-714-545-5550.
MEDICAL DISCLAIMER: IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. PNS’S EMAIL ADDRESS IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. PNS CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO EMAIL PNS IN THE EVENT OF A MEDICAL EMERGENCY.
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